Apply software engineering techniques, automation, and best practices in incident response to ensure system reliability, availability, and scalability
Job Summary
Apply software engineering techniques, automation, and best practices in incident response to ensure system reliability, availability, and scalability.
Develop tools and scripts to automate operational processes, reducing manual workload and improving system resilience.
Collaborate with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle.
Matching Summary
Apply software engineering techniques, automation, and best practices in incident response to ensure system reliability, availability, and scalability.
Skills & Requirements
Must-have
L2 Application Support experience
Linux/Unix/Windows operating systems
Oracle PL/SQL, MSSQL, PostgreSQL
Unix Scripting, SQL, Batch script, Python
Autosys, Unix Cron, Windows Scheduler
ITIL practices (Incident, Change, Problem Management)
Driving major incidents to resolution
Nice-to-have
IB Business knowledge
Integration technologies like Solace, MQ, Kafka
Devops methodologies, API, Cloud technologies
Industry technology trends and innovations
Key Requirements
Degree in information systems or computer science
Strong experience in L2 Application Support
Experience with Linux/Unix/Windows operating systems