Senior Customer Care Representative French (export)

Thermo Fisher Scientific UK

Budapest, Hungary
2-3 years customer service experience
Strong written and verbal communication skills
Proficiency in customer relationship management systems
The role involves providing exceptional customer support for external clients and internal stakeholders in administration, order management, and quotations

Job Summary

  • The role involves providing exceptional customer support for external clients and internal stakeholders in administration, order management, and quotations.
  • Candidates must be proficient in Customer Relationship Management systems and adhere to company policies while meeting daily performance metrics.
  • The position requires strong problem-solving skills and the ability to liaise with partner functions like sales, finance, and distribution to resolve complex issues.

Matching Summary

The role involves providing exceptional customer support for external clients and internal stakeholders in administration, order management, and quotations.

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Strong written and verbal communication skills
  • Proficiency in Customer Relationship Management systems

Nice-to-have

  • Experience with ERP systems preferred
  • Bachelor's Degree or relevant experience
  • Ability to deal with ambiguity and multitask

Key Requirements

  • Minimum 2-3 years customer service experience
  • High school diploma or Government Body award
  • Office environment work conditions

Work Rights

Not specified

Tailored Resume

Cover Letter