The role is responsible for leading regional service operations under Long-Term Service Agreements to ensure safe and high-performing Battery Energy Storage System assets across multiple countries
Job Summary
The role is responsible for leading regional service operations under Long-Term Service Agreements to ensure safe and high-performing Battery Energy Storage System assets across multiple countries.
You will act as the primary customer interface, managing relationships and driving regional performance against agreed service metrics including system availability and safety.
Fluence fosters a culture where every voice matters, encouraging openness and diverse perspectives to drive innovation and deliver sustainable solutions.
Matching Summary
The role is responsible for leading regional service operations under Long-Term Service Agreements to ensure safe and high-performing Battery Energy Storage System assets across multiple countries.
Skills & Requirements
Must-have
Lead regional service operations
Manage Long-Term Service Agreements
Oversee Battery Energy Storage Systems
Drive KPIs and safety metrics
Manage customer relationships and escalations
Coordinate subcontractor selection and performance
Nice-to-have
Experience with digital AI-enabled service tools
Strong negotiation skills for complex contracts
Familiarity with CMMS and ticketing systems
Safety or technical certifications in energy
Proactive continuous improvement mindset
Key Requirements
Bachelor's degree with 7 years experience or Master's with 5 years