Duty Manager

Raffles and Fairmont Makati

Makati City, Philippines
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Front office standard operating policies
Property management system proficiency
Multicultural awareness and communication
** The Duty Manager position at Raffles and Fairmont Makati seeks an experienced hospitality professional to oversee front office operations, ensuring exceptional guest experiences and adherence to brand standards. The role requires strong leadership skills and a background in hospitality management, with a focus on multicultural teamwork. **

Job Summary

  • The role requires demonstrating that all Front Office Standard Operating Policies and Procedures are performed in every guest interaction.
  • The incumbent must maintain the balance between operational, administrative, and colleague needs by providing guidance to the Front Office team.
  • Candidates should possess an operational knowledge of Property Management Systems and the ability to communicate with diverse cultures.

Matching Summary

Match Score: 75

** The Duty Manager position at Raffles and Fairmont Makati seeks an experienced hospitality professional to oversee front office operations, ensuring exceptional guest experiences and adherence to brand standards. The role requires strong leadership skills and a background in hospitality management, with a focus on multicultural teamwork. **

Skills & Requirements

Must-have

  • Front Office Standard Operating Policies
  • Property Management System proficiency
  • Multicultural awareness and communication

Nice-to-have

  • Graduate of Hospitality Management degree
  • Warm welcome guest interaction skills
  • Team guidance and motivation abilities

Key Requirements

  • Minimum three years in service industry
  • At least one year relevant experience
  • Degree in Hospitality Management or related field (asset)

Work Rights

Not specified

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