Customer Operations Manager

Integer

7+ years medical device experience
Bachelor's degree in business
S&op forecasting process management
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • This role acts as the site-based customer champion responsible for developing the unconstrained unit forecast for the S&OP process and supporting Factory Direct customers.
  • The manager must adhere to all safety, environmental, security, and quality requirements including FDA regulations and ISO Certification standards.

Matching Summary

The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • S&OP forecasting process management
  • ISO certification adherence
  • FDA regulatory compliance knowledge

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration ability
  • Process improvement mindset
  • Strategic relationship building
  • Exceptional communication style

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of Quality Management Systems (QMS)
  • Understanding of FDA regulations
  • Experience with S&OP forecasting processes

Work Rights

Not specified

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