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Mellina Animal Hospital is seeking a Client Service Representative (CSR) to provide exceptional customer service and create a welcoming environment for clients. The ideal candidate will have strong communication skills, a compassionate demeanor, and the ability to manage various tasks efficiently in a fast-paced veterinary setting.
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Job Summary
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 75
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Mellina Animal Hospital is seeking a Client Service Representative (CSR) to provide exceptional customer service and create a welcoming environment for clients. The ideal candidate will have strong communication skills, a compassionate demeanor, and the ability to manage various tasks efficiently in a fast-paced veterinary setting.
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Skills & Requirements
Must-have
professional phone etiquette
handle emotional clients
maintain accurate records
accept payments
computer efficiency
Nice-to-have
adapt to multiple situations
detail-oriented
problem-solving skills
Key Requirements
HS Diploma or educational equivalent
Available to work weekends and holiday rotations
One year of customer service experience
Experience with Veterinary Electronic Medical Records