Customer Service Representative

Mellina Animal Hospital

Warrensburg, MO, United States
**
Professional phone etiquette
Handle emotional clients
Maintain accurate records
** Mellina Animal Hospital is seeking a Client Service Representative (CSR) to provide exceptional customer service and create a welcoming environment for clients. The ideal candidate will have strong communication skills, a compassionate demeanor, and the ability to manage various tasks efficiently in a fast-paced veterinary setting. **

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction results in a positive and memorable impression.
  • Operates multiple-line telephone system, answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 75

** Mellina Animal Hospital is seeking a Client Service Representative (CSR) to provide exceptional customer service and create a welcoming environment for clients. The ideal candidate will have strong communication skills, a compassionate demeanor, and the ability to manage various tasks efficiently in a fast-paced veterinary setting. **

Skills & Requirements

Must-have

  • professional phone etiquette
  • handle emotional clients
  • maintain accurate records
  • accept payments
  • computer efficiency

Nice-to-have

  • adapt to multiple situations
  • detail-oriented
  • problem-solving skills

Key Requirements

  • HS Diploma or educational equivalent
  • Available to work weekends and holiday rotations
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter