Support Operator Associate

Advocate Health

Stanly, NC, US
Base: $18.85 - $28.30 ph; bonus/equity: not specif...
High school diploma or ged required
Work weekends holidays and overtime
Handle multiple lines and loud noises
The role involves answering incoming calls in a busy call center environment while adhering to HIPAA guidelines

Job Summary

  • The role involves answering incoming calls in a busy call center environment while adhering to HIPAA guidelines.
  • Employees must be available for occasional callback support and work alternating weekends on the third shift from 11:30 PM to 7:00 AM.
  • Advocate Health offers comprehensive benefits including health insurance, retirement plans, and educational assistance programs.

Matching Summary

The role involves answering incoming calls in a busy call center environment while adhering to HIPAA guidelines.

Salary

Base: $18.85 - $28.30 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement match

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Work weekends holidays and overtime
  • Handle multiple lines and loud noises
  • HIPAA compliance knowledge
  • Fast paced call center environment

Nice-to-have

  • Previous phone work experience preferred
  • Customer service background preferred
  • Ability to problem solve stressful situations
  • Proficiency in verbal and written communications

Key Requirements

  • High School Diploma or GED
  • Must be able to work weekends and holidays
  • Availability for occasional callback support

Work Rights

Not specified

Tailored Resume

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