Technical Customer Support Consultant (w/m/d)

IDEXX Laboratories Inc

Remote
German, english, and czech language proficiency
Technical troubleshooting of hematology and biochemistry equipment
Customer-oriented service mindset
As a Technical Customer Support Consultant, you will be responsible for troubleshooting technical equipment and providing comprehensive support to veterinarians, ensuring smooth interaction with diagnostic devices

Job Summary

  • As a Technical Customer Support Consultant, you will be responsible for troubleshooting technical equipment and providing comprehensive support to veterinarians, ensuring smooth interaction with diagnostic devices.
  • The company offers the chance to become part of an international, fast-growing company in a future-proof industry with opportunities for self-directed and responsible work.
  • IDEXX is committed to improving the health and well-being of animals and people, fostering a diverse and inclusive work environment with competitive compensation and benefits.

Matching Summary

As a Technical Customer Support Consultant, you will be responsible for troubleshooting technical equipment and providing comprehensive support to veterinarians, ensuring smooth interaction with diagnostic devices.

Skills & Requirements

Must-have

  • German, English, and Czech language proficiency
  • Technical troubleshooting of hematology and biochemistry equipment
  • Customer-oriented service mindset
  • Proactive team contribution
  • Handling technical issues with diagnostic equipment

Nice-to-have

  • Curiosity and eagerness to learn
  • Empathy and creativity in problem-solving
  • Desire for new challenges
  • Building strong customer relationships

Key Requirements

  • Customer support experience
  • Strong verbal and written communication skills
  • Affinity for technology and biotech devices
  • Calm, creative, accurate, and analytical
  • Motivated team player

Work Rights

Not specified

Tailored Resume

Cover Letter