Field Experience Counselor - Online Division - Grand Canyon University

Grand Canyon Education Inc

Phoenix, AZ, USA
Base: $38,000 py; bonus/equity: not specified; ben...
Fully remote
High volume outbound/inbound calls
Track health and safety documentation
Communicate with students and faculty
This position acts as a liaison to faculty members and students by performing duties such as collecting and tracking immunization and health and safety documentation required for practicum rotations

Job Summary

  • This position acts as a liaison to faculty members and students by performing duties such as collecting and tracking immunization and health and safety documentation required for practicum rotations.
  • The role involves handling a high volume of outbound and inbound student calls while meeting GCU customer service standards and encouraging students to ensure they are on track with meeting practicum requirements.
  • Grand Canyon Education offers a career where your work makes a difference in students' lives, with ongoing professional development, generous PTO, paid holidays, and tuition benefits.

Matching Summary

This position acts as a liaison to faculty members and students by performing duties such as collecting and tracking immunization and health and safety documentation required for practicum rotations.

Salary

Base: $38,000 per year; Bonus/Equity: Not specified; Benefits: Generous PTO, 11.5 paid Holidays, Tuition Benefits

Skills & Requirements

Must-have

  • High volume outbound/inbound calls
  • Track health and safety documentation
  • Communicate with students and faculty
  • Monitor practicum site issues
  • Microsoft Office Suite skills

Nice-to-have

  • Passionate about education
  • Customer service success
  • Account management experience
  • Supportive team member
  • Handle multiple priorities

Key Requirements

  • Bachelor's degree preferred
  • 6 months related professional experience
  • Higher education experience preferred
  • Ability to present information effectively
  • Ability to handle high-volume calls

Work Rights

Not specified

Tailored Resume

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