Customer Service Assistant

BONCAFE INTERNATIONAL PTE LTD

Singapore, Singapore
**
Handle daily customer orders via phone and email
Enter sales orders into erp system
Generate invoices with final verification
** Boncafe International Pte Ltd is seeking a Customer Service Assistant to manage customer orders, inquiries, and communication through various channels. The ideal candidate should possess good communication skills, a positive attitude, and basic knowledge of billing documentation. **

Job Summary

  • The role involves handling and verifying all daily customer orders through telephone and email channels.
  • Employees must enter sales orders into the ERP system and generate invoices before sending them to the warehouse for delivery preparation.
  • The position requires coordinating with the Sales Team to resolve customer enquiries regarding billing and delivery discrepancies.

Matching Summary

Match Score: 75

** Boncafe International Pte Ltd is seeking a Customer Service Assistant to manage customer orders, inquiries, and communication through various channels. The ideal candidate should possess good communication skills, a positive attitude, and basic knowledge of billing documentation. **

Skills & Requirements

Must-have

  • Handle daily customer orders via phone and email
  • Enter sales orders into ERP system
  • Generate invoices with final verification
  • Coordinate with Sales Team on discrepancies
  • Basic knowledge of billing documentation

Nice-to-have

  • Positive attitude to learn new processes
  • Ability to adapt to changing requirements
  • Sound filing system maintenance skills

Key Requirements

  • Good communication skills
  • Positive attitude to learn
  • Ability to adapt to change

Work Rights

Not specified

Tailored Resume

Cover Letter