Universal Banker

M&T Bank

Methuen, MA, United States
Base: $21.68 - $36.13 hourly (usd); bonus/equity: ...
Strong verbal communication skills
Ability to handle difficult customer conversations
Proficiency with internet user-level technology
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
  • It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking.
  • The successful candidate will contribute to the retention and expansion of all Consumer and Business Banking relationships.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Salary

Base: $21.68 - $36.13 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong verbal communication skills
  • Ability to handle difficult customer conversations
  • Proficiency with internet user-level technology

Nice-to-have

  • Bilingual based on branch needs
  • Empathy and customer centricity
  • Flexibility and adaptability

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year retail sales experience
  • Ability to interact with varying customers

Work Rights

Not specified

Tailored Resume

Cover Letter