Customer Banking Specialist - Mount Barker, Sa (15hr/wk)

CBA (Commonwealth Bank)

Mount Barker, SA
Meaningful customer conversations
Assist with in-branch technology
Transactional needs satisfaction
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Build a personal connection with customers through meaningful conversations and assist them with in-branch technology and digital banking options.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes, and perform interviews and process applications for personal loans, credit cards and associated products.

Matching Summary

Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • transactional needs satisfaction
  • financial health checks
  • loan and credit card applications
  • adhere to bank procedures
  • community engagement

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the center
  • holistic customer solutions
  • drive service improvement

Key Requirements

  • Ability to ask the right questions
  • Ability to find the right solutions
  • Ability to work independently
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter