It Support Analyst Intern

Calix

San Jose, CA, US
Base: 27.60 - 33.35 usd hourly; bonus/equity: not ...
Hybrid
First-level it support
It service desk tools
User-facing it documentation
This internship focuses on learning core IT Service Desk operations while providing guided support to Calix employees

Job Summary

  • This internship focuses on learning core IT Service Desk operations while providing guided support to Calix employees.
  • The intern will work under close supervision, receive structured training, and gradually take on responsibilities.
  • The program provides the opportunity to learn new skills through training and on-the-job learning.

Matching Summary

This internship focuses on learning core IT Service Desk operations while providing guided support to Calix employees.

Salary

Base: 27.60 - 33.35 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • first-level IT support
  • IT Service Desk tools
  • user-facing IT documentation

Nice-to-have

  • strong interest in customer service
  • good communication skills
  • exposure to cloud-based tools

Key Requirements

  • pursuing a degree in Information Technology
  • basic understanding of computer systems
  • familiarity with Windows and/or macOS

Work Rights

Not specified

Tailored Resume

Cover Letter