At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone
Job Summary
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
Handles customer enquiries and complaints regarding all activities in operation process such as Underwriting, Policy Owner Service, and Claims for different line of business.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
Matching Summary
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
Skills & Requirements
Must-have
Handle customer enquiries and complaints
Outbound calls for follow-up cases
Document call activities in system
Work with business partners to resolve issues
Nice-to-have
Contribute to healthier, longer, better lives
Ambitious and driven individuals
Seeking career and personal growth
Key Requirements
Secondary education graduate with 4 years experience
2-3 years relevant experience in Insurance/Customer Service/hotline