Dms Admin

Lithia & Driveway

Medford, OR, USA
Base: $19.25-$28.85ph; bonus/equity: not specified...
Fully remote
Data entry accuracy
Process contract activations
Reconcile bank statements
The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service

Job Summary

  • The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service.
  • Lithia & Driveway is one of the largest global automotive retailers providing a wide array of products and services throughout the ownership lifecycle.
  • We Offer Best-in-Class Industry Benefits: Competitive pay, Medical, Dental, and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan.

Matching Summary

The Contact Center Administrator is responsible for processing activations and cancellations of mechanical service contracts and maintenance agreements, while demonstrating exceptional customer service.

Salary

Base: $19.25-$28.85/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Discounts, Wellness

Skills & Requirements

Must-have

  • Data entry accuracy
  • Process contract activations
  • Reconcile bank statements
  • Inter-company billing
  • Customer inquiry research
  • Proficient in Excel

Nice-to-have

  • Strong time management
  • Active listening skills
  • Entrepreneurial culture
  • High-performance culture
  • ADP and Fabsoft knowledge

Key Requirements

  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter