B2b Enterprise Tech Support (ets) Support Account Manager

Samsung

Jakarta, Indonesia
Onsite
Customer-focused
Experience with mobile operating systems
Professional experience with mdm solutions
The role involves maintaining good relationships with enterprise customers and partners

Job Summary

  • The role involves maintaining good relationships with enterprise customers and partners.
  • You will educate customers on existing products and new solutions to contribute to their business growth.
  • This position requires close cooperation with Sales and Pre-Sales teams to ensure smooth transitions and continuous support.

Matching Summary

The role involves maintaining good relationships with enterprise customers and partners.

Skills & Requirements

Must-have

  • Customer-focused
  • Experience with mobile operating systems
  • Professional experience with MDM solutions

Nice-to-have

  • Excellent interpersonal skills
  • Dynamic and open-minded person
  • Strong ability to organize work schedule

Key Requirements

  • Bachelor's degree in computer science or related field
  • Min 2 years experience in a Service/Support role
  • Fluent English including business and technical

Work Rights

Not specified

Tailored Resume

Cover Letter