Nationwide Children's Hospital-central Scheduling Representative-multiple Openings Available
Nationwide Children's Hospital
Scheduling clinic outpatient appointments
Obtain accurate demographic and insurance information
Pre-register outpatients
Schedules numerous clinic outpatient appointments, obtains accurate demographic, insurance, and physician information, and pre-registers outpatients in a timely and accurate manner
Job Summary
Schedules numerous clinic outpatient appointments, obtains accurate demographic, insurance, and physician information, and pre-registers outpatients in a timely and accurate manner.
Collaborates and communicates with departments and physicians whose services are scheduled.
Assists in identifying self-pay patients and refers them to financial assistance, instructing on requirements.
Matching Summary
Schedules numerous clinic outpatient appointments, obtains accurate demographic, insurance, and physician information, and pre-registers outpatients in a timely and accurate manner.
Skills & Requirements
Must-have
Scheduling clinic outpatient appointments
Obtain accurate demographic and insurance information
Pre-register outpatients
Keyboarding, typing, and data entry skills
Excellent customer service skills
Nice-to-have
Knowledge of medical terminology
Bilingual abilities a plus
Ability to relate to diverse backgrounds
Key Requirements
High school graduate, required
Four years of experience in customer service and registration
One year of experience working on a mainframe computer