Base: up to $24ph; bonus/equity: $1,000 sign-on bo...
Client service and communication
Veterinary workflows and patient care
Team leadership and mentorship
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team
Job Summary
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.
This role involves managing staff scheduling, ensuring efficient appointment flow, partnering on hiring and training, and addressing performance concerns with a solutions-focused approach.
The company is committed to delivering high-quality veterinary medicine, creating a warm client experience, and building a positive, team-driven culture in a newly renovated, state-of-the-art facility.
Matching Summary
The Veterinary Care Coordinator Supervisor is responsible for elevating both client experience and front desk team performance by leading, supporting, and developing the reception team.
Salary
Base: up to $24/hour; Bonus/Equity: $1,000 sign-on bonus and additional bonus opportunities; Benefits: Medical, Dental, and Vision insurance, 401(k) with company match, Paid Time Off, CE allowance, Employee pet discounts
Skills & Requirements
Must-have
Client service and communication
Veterinary workflows and patient care
Team leadership and mentorship
Operational consistency and problem-solving
Scheduling and appointment flow management
Nice-to-have
Compassionate and empathetic approach
Positive and team-driven culture
Collaborative and supportive environment
Continuous learning and growth mindset
Key Requirements
High school diploma required
3+ years customer service experience
1-2 years veterinary experience
1-2 years leadership or supervisory experience preferred