Corporate Bank – Client Service Senior Analyst - Avp
Deutsche Bank UK
Malaysia
Not specified; not specified; comprehensive leave ...
Proven experience in banking service management
Familiarity with corporate cash management products
Ability to handle client queries efficiently
The role involves managing all service-related tasks for Corporate Cash Management and Trade Finance Online clients while maintaining high service levels
Job Summary
The role involves managing all service-related tasks for Corporate Cash Management and Trade Finance Online clients while maintaining high service levels.
Deutsche Bank offers a supportive environment with flexible work arrangements, comprehensive insurance, and opportunities for professional development.
Candidates will collaborate with implementation managers and product teams to resolve incidents and drive client satisfaction through targeted action plans.
Matching Summary
The role involves managing all service-related tasks for Corporate Cash Management and Trade Finance Online clients while maintaining high service levels.
Salary
Not specified; Not specified; Comprehensive leave benefits included
Skills & Requirements
Must-have
Proven experience in banking service management
Familiarity with Corporate Cash Management products
Ability to handle client queries efficiently
Strong communication skills for stakeholder collaboration
Nice-to-have
Experience creating action plans to improve service quality
Ability to identify client needs for cross-selling
Flexible work arrangement preference
Strong interpersonal skills for team collaboration
Key Requirements
Proven experience in service management within the banking industry