Designer Lead, Product Design

Worldpay (FIS)

Jacksonville, FL, USA
On-site
End-to-end design process
Ai-enabled experiences
Human-centered design
Lead the product design strategy for AI-powered employee experiences, including copilots, conversational interfaces, intelligent workflows, and personalization

Job Summary

  • Lead the product design strategy for AI-powered employee experiences, including copilots, conversational interfaces, intelligent workflows, and personalization.
  • Partner with product managers and business analysts to define experience vision, user journeys, and success outcomes for AI-enabled employee products.
  • Lead by influence within the DEX AI program—mentoring designers and strengthening design practices.

Matching Summary

Lead the product design strategy for AI-powered employee experiences, including copilots, conversational interfaces, intelligent workflows, and personalization.

Skills & Requirements

Must-have

  • end-to-end design process
  • AI-enabled experiences
  • human-centered design
  • enterprise design systems

Nice-to-have

  • employee-facing platforms
  • responsible AI principles
  • design systems leadership

Key Requirements

  • Deep experience in product design, UX/UI design, or service design
  • Demonstrated ability to lead design for large-scale enterprise platforms
  • Experience designing AI-enabled or data-driven experiences
  • Strong portfolio demonstrating end-to-end design execution

Work Rights

Not specified

Tailored Resume

Cover Letter