Guest Service Manager

Jll Com Sg

Cambridge, MA, US
Base: $28.84-31.25ph; estimated annual: $60,400.00...
Onsite
Exceptional client experience delivery
Proactive communication and high touch service
Enhancing engagement and partnerships
The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service

Job Summary

  • The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service.
  • This role will oversee the daily operations of the Guest Services program and will provide oversight of a secondary office location.
  • JLL offers personalized benefits that support personal well-being and growth, including a 401(k) plan with matching company contributions and comprehensive medical, dental & vision care.

Matching Summary

The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service.

Salary

Base: $28.84-31.25/hour; Estimated Annual: $60,400.00 – $65,000.00; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Proactive communication and high touch service
  • Enhancing engagement and partnerships
  • Overseeing temporary access badges
  • Managing lost and found services
  • Resolving building services issues

Nice-to-have

  • Passion for service and hospitality
  • Brilliant people skills and enthusiasm
  • Shaping a brighter way forward
  • Creating lasting partnerships
  • Empowering employees to thrive

Key Requirements

  • Previous Supervisory or Management experience preferred
  • Experience in Hospitality industry preferred
  • Knowledge of commercial real estate industry preferred
  • High school diploma or GED
  • Proven ability to manage multiple priorities
  • Authorized to work in the United States without sponsorship

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter