Customer Service Representative, Full Time

University of Miami

Miami, Florida, US
Not specified; not specified; comprehensive benefi...
Proficiency in english language
Ability to work fast-paced environment
Hipaa compliance knowledge
The Customer Service Representative serves as the pivotal first impression for patients, families, and visitors at UHealth Tower

Job Summary

  • The Customer Service Representative serves as the pivotal first impression for patients, families, and visitors at UHealth Tower.
  • Employees are responsible for creating ID badges, validating parking through EPIC, and assisting differently-abled patients with transportation.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, and tuition remission.

Matching Summary

The Customer Service Representative serves as the pivotal first impression for patients, families, and visitors at UHealth Tower.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, tuition remission

Skills & Requirements

Must-have

  • Proficiency in English language
  • Ability to work fast-paced environment
  • HIPAA compliance knowledge
  • Multitasking and time management skills

Nice-to-have

  • Multilingual communication skills
  • Empathic and compassionate demeanor
  • Knowledge of EPIC system
  • CICARE framework experience

Key Requirements

  • High School diploma or equivalent
  • Prior customer service experience helpful
  • Commitment to core values

Work Rights

Not specified

Tailored Resume

Cover Letter