Customer Service Advisor

GENUINE PARTS COMPANY

Exeter, United Kingdom
Not specified; benefits: 23 days annual leave; bon...
Onsite
Experience in customer service environment
Ability to work to deadlines
Good attention to detail
GENUINE PARTS COMPANY is seeking Customer Service Advisors for their Exeter office. The role focuses on enhancing customer experience through teamwork and effective communication, with comprehensive training provided for those without automotive knowledge

Job Summary

  • The role involves answering inbound phone calls, emails, voicemails, and managing social media interactions for vehicle components.
  • Candidates will receive full training on product advice as no pre-existing knowledge of the automotive industry is required.
  • The company offers a shorter 4-day work week, 23 days annual leave, staff discounts, and a bonus scheme.

Matching Summary

Match Score: 85

GENUINE PARTS COMPANY is seeking Customer Service Advisors for their Exeter office. The role focuses on enhancing customer experience through teamwork and effective communication, with comprehensive training provided for those without automotive knowledge.

Salary

Not specified; Benefits: 23 days annual leave; Bonus scheme available

Skills & Requirements

Must-have

  • Experience in customer service environment
  • Ability to work to deadlines
  • Good attention to detail
  • Team player with communication skills

Nice-to-have

  • Dynamic and focused on customer experience
  • Ambition to progress professionally
  • Problem-solving mindset
  • Willingness to learn automotive products

Key Requirements

  • Previous customer service experience (phone, online, or face-to-face)

Work Rights

Not specified

Tailored Resume

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