Genesys is seeking a Senior Consultant for their CX Advisory team to help organizations transform customer experiences through strategic consulting and change management. The role requires extensive client engagement, training development, and a strong background in organizational change and technology adoption
Job Summary
This role partners with senior stakeholders to define transformation strategies and guide the adoption of Genesys Cloud.
The position involves designing and delivering customized training programs using adult learning principles to ensure lasting organizational impact.
Candidates will operate in a utilization-based professional services model with opportunities for commission and performance-based bonuses.
Matching Summary
Match Score: 85
Genesys is seeking a Senior Consultant for their CX Advisory team to help organizations transform customer experiences through strategic consulting and change management. The role requires extensive client engagement, training development, and a strong background in organizational change and technology adoption.