Hris (workday) Specialist

Grand Canyon Education Inc

Phoenix, AZ, US
Workday hcm support
Hris ticketing system management
Troubleshoot system issues
This role plays a critical part in monitoring the HRIS ticketing system, actively working tickets, and partnering with internal customers/stakeholders to troubleshoot issues and deliver timely, high-quality solutions

Job Summary

  • This role plays a critical part in monitoring the HRIS ticketing system, actively working tickets, and partnering with internal customers/stakeholders to troubleshoot issues and deliver timely, high-quality solutions.
  • The ideal candidate is customer-focused, detail-oriented, resourceful, and skilled at diagnosing and resolving system and process challenges.
  • Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector.

Matching Summary

This role plays a critical part in monitoring the HRIS ticketing system, actively working tickets, and partnering with internal customers/stakeholders to troubleshoot issues and deliver timely, high-quality solutions.

Skills & Requirements

Must-have

  • Workday HCM support
  • HRIS ticketing system management
  • Troubleshoot system issues
  • Data integrity in Workday
  • Customer service and communication

Nice-to-have

  • Process improvement identification
  • Develop user job aids
  • Fast-paced corporate environment
  • Handle sensitive information

Key Requirements

  • 2+ years HRIS systems experience
  • 2+ years HR functions experience
  • 1+ years ticketing system experience
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter