Network hardware configuration and troubleshooting
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WIN-PRO CONSULTANCY PTE LTD is seeking an IT Support Engineer Level 2 to provide technical support and maintenance for client IT systems, both remotely and on-site. The ideal candidate should possess strong technical skills, a proactive attitude, and a commitment to customer service.
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Job Summary
The role serves as the front-line defense of client IT systems ensuring smooth and stable operations through onsite and remote support.
Responsibilities include configuring network hardware, managing user accounts, maintaining data backups, and implementing security protocols to safeguard data integrity.
Candidates will benefit from a dynamic team environment offering opportunities for professional growth, competitive salary, and ongoing training.
Matching Summary
Match Score: 75
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WIN-PRO CONSULTANCY PTE LTD is seeking an IT Support Engineer Level 2 to provide technical support and maintenance for client IT systems, both remotely and on-site. The ideal candidate should possess strong technical skills, a proactive attitude, and a commitment to customer service.
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Salary
Competitive salary; Performance bonuses available; Health benefits included
Skills & Requirements
Must-have
Windows macOS Linux operating systems
Active Directory Office 365 administration
Network hardware configuration and troubleshooting
Desktop hardware software printer support
Remote support tools ticketing systems
Nice-to-have
Cloud-based solutions AWS Azure Google Cloud
Proactive attitude and passion for technology
Strong problem-solving abilities under pressure
Excellent communication with non-technical users
Team player willing to share knowledge
Key Requirements
Diploma or Bachelor's degree in IT or Computer Science