IT Support Engineer Level 2

WIN-PRO CONSULTANCY PTE LTD

Singapore
Competitive salary; performance bonuses available;...
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Windows macos linux operating systems
Active directory office 365 administration
Network hardware configuration and troubleshooting
** WIN-PRO CONSULTANCY PTE LTD is seeking an IT Support Engineer Level 2 to provide technical support and maintenance for client IT systems, both remotely and on-site. The ideal candidate should possess strong technical skills, a proactive attitude, and a commitment to customer service. **

Job Summary

  • The role serves as the front-line defense of client IT systems ensuring smooth and stable operations through onsite and remote support.
  • Responsibilities include configuring network hardware, managing user accounts, maintaining data backups, and implementing security protocols to safeguard data integrity.
  • Candidates will benefit from a dynamic team environment offering opportunities for professional growth, competitive salary, and ongoing training.

Matching Summary

Match Score: 75

** WIN-PRO CONSULTANCY PTE LTD is seeking an IT Support Engineer Level 2 to provide technical support and maintenance for client IT systems, both remotely and on-site. The ideal candidate should possess strong technical skills, a proactive attitude, and a commitment to customer service. **

Salary

Competitive salary; Performance bonuses available; Health benefits included

Skills & Requirements

Must-have

  • Windows macOS Linux operating systems
  • Active Directory Office 365 administration
  • Network hardware configuration and troubleshooting
  • Desktop hardware software printer support
  • Remote support tools ticketing systems

Nice-to-have

  • Cloud-based solutions AWS Azure Google Cloud
  • Proactive attitude and passion for technology
  • Strong problem-solving abilities under pressure
  • Excellent communication with non-technical users
  • Team player willing to share knowledge

Key Requirements

  • Diploma or Bachelor's degree in IT or Computer Science
  • Minimum 2 years of IT support experience
  • CompTIA A+ Network+ Security+ certifications preferred
  • Microsoft Certified Azure Fundamentals certification preferred
  • Cisco Certified Network Associate (CCNA) certification preferred

Work Rights

Not specified

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