Ambulatory Patient Access Representative - Grove City

Nationwide Children's Hospital

Grove City, Ohio, US
Excellent customer service
Accurate demographic information
Insurance eligibility screening
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Provides excellent customer service by interviewing and registering patients, obtaining accurate demographic and insurance information, and screening for eligibility.
  • Establishes and maintains open communication with all departments Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic information
  • Insurance eligibility screening
  • Pre-certification requirements
  • Financial assistance referral
  • Open communication with departments

Nice-to-have

  • Ability to multi-task
  • Stressful environment adaptability
  • Precepting new employees

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter