Rentokil Initial is an international business services company employing 63,900 colleagues across 91 countries, striving to protect people and enhance lives
Job Summary
Rentokil Initial is an international business services company employing 63,900 colleagues across 91 countries, striving to protect people and enhance lives.
Key responsibilities include managing customer needs, ensuring satisfaction and long-term relationships, preventing contract terminations, achieving KPIs, and enabling effective communication between customers and cross-functional teams.
Benefits include HMO, Group Personal Accident Insurance, Group Term Life Insurance, 13th Month Pay, Paid Non-working holidays, and after 6 months, Annual pay increase, Vacation Leave, Sick Leave, and various other leaves.
Matching Summary
Rentokil Initial is an international business services company employing 63,900 colleagues across 91 countries, striving to protect people and enhance lives.
Skills & Requirements
Must-have
Customer needs management
Customer satisfaction and retention
Deliver speedy and quality action
Monitor competitor activities
Resolve customers' complaints
Drive cash collection and achieve DSO target
Nice-to-have
Invest in training, science, innovation
Listening and acting on feedback
Equality and fairness
Service, Relationships and Teamwork values
Support colleagues and customers
Key Requirements
Bachelor's Degree in Agriculture major in Entomology, Microbiology or BS Biology
2 to 3 years related experience
Strong inclination to Sales and/or Customer Service Relationship