Not specified (likely onsite or hybrid based on the nature of the role).
3 years customer service experience
Microsoft office proficiency
Multi-tasking in fast-paced environment
MX CATERERS (ASIA) PTE. LTD. is seeking an Ops Service Executive to enhance customer service and operational efficiency in Singapore. The ideal candidate should have at least three years of relevant experience, particularly in the F&B sector, and possess strong communication and multitasking skills
Job Summary
The role is responsible for resolving customer enquiries and feedback efficiently while ensuring an excellent service experience.
Candidates must manage all service-related jobs, communicate across multiple channels including social media, and consolidate operations reports.
The position involves reviewing CCTV footage to ensure cashiering procedures are adhered to and assisting with store projects and renovations.
Matching Summary
Match Score: 85
MX CATERERS (ASIA) PTE. LTD. is seeking an Ops Service Executive to enhance customer service and operational efficiency in Singapore. The ideal candidate should have at least three years of relevant experience, particularly in the F&B sector, and possess strong communication and multitasking skills.
Skills & Requirements
Must-have
3 years customer service experience
Microsoft Office proficiency
Multi-tasking in fast-paced environment
CRM program understanding
Excellent communication skills
Nice-to-have
F&B operations experience
Meticulous follow-up skills
Inter-departmental collaboration
Social media channel management
Key Requirements
At least 3 years of relevant customer service working experience
Proficient in Microsoft Word, Excel, and PowerPoint