Building management and emergency response knowledge
Ability to remain calm under pressure
The role serves as the vital first point of contact for client Rolls-Royce and colleagues, ensuring seamless communication across the organization
Job Summary
The role serves as the vital first point of contact for client Rolls-Royce and colleagues, ensuring seamless communication across the organization.
Employees will work in a collaborative environment that embraces innovative ways of working and supports collective wellbeing while managing facility operations.
The position requires flexibility in working hours, including evening shifts and overnight stays to support travel between Duffield and East Midlands Airport locations.
Matching Summary
The role serves as the vital first point of contact for client Rolls-Royce and colleagues, ensuring seamless communication across the organization.
Skills & Requirements
Must-have
Extensive hospitality customer service experience
Building Management and Emergency Response knowledge
Ability to remain calm under pressure
Cultural Awareness and effective communication skills
Microsoft Office software operational experience
Nice-to-have
Desire to continually improve and self-develop
Adaptability to a changeable environment
Flexible rota system availability
Experience with high profile customer hosting
Collaborative team working mindset
Key Requirements
Extensive hospitality or customer service experience
Building Management knowledge
Emergency Response knowledge
Operational experience of Microsoft Office software