Conseiller Client (f/h) - Back Office -meknès - Français

Concentrix

Meknès, Morocco
Attractive remuneration; performance + language bo...
Not specified (likely in-person considering the nature of the role and location).
Perfect french and english proficiency
Written communication skills via email and chat
Problem analysis and resolution capabilities
Concentrix is seeking a French-speaking Customer Advisor for their Back Office team in Meknès, Morocco. The role involves processing customer requests, problem-solving, and ensuring service quality, all while contributing to customer loyalty

Job Summary

  • You will play a key role in processing customer requests accurately through written channels such as emails, online forms, and chats.
  • The company offers an attractive remuneration package including language bonuses, performance incentives, and special holiday premiums.
  • Employees benefit from flexible hours with potential remote work options, free gym access, and provided transportation to the workplace.

Matching Summary

Match Score: 85

Concentrix is seeking a French-speaking Customer Advisor for their Back Office team in Meknès, Morocco. The role involves processing customer requests, problem-solving, and ensuring service quality, all while contributing to customer loyalty.

Salary

Attractive remuneration; Performance and language bonuses; Special Aïd El Adha premium

Skills & Requirements

Must-have

  • Perfect French and English proficiency
  • Written communication skills via email and chat
  • Problem analysis and resolution capabilities

Nice-to-have

  • Organized and autonomous work style
  • Positive attitude towards client satisfaction
  • Curiosity for new digital technologies

Key Requirements

  • Fluency in French and English required
  • Excellent communication skills mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter