Accounts Payable Helpdesk Analyst

GSK

Cartago, Costa Rica
Hybrid
Accounts payable processes
Procure-to-pay processes
Sap or similar erp systems
You will be the first point of contact for internal colleagues and external vendors who need help with accounts payable and procure-to-pay processes

Job Summary

  • You will be the first point of contact for internal colleagues and external vendors who need help with accounts payable and procure-to-pay processes.
  • Answer and resolve vendor and user queries via phone, chat, and email within agreed service levels.
  • You will join a collaborative team with clear learning paths and coaching to help you develop your career in finance and service delivery.

Matching Summary

You will be the first point of contact for internal colleagues and external vendors who need help with accounts payable and procure-to-pay processes.

Skills & Requirements

Must-have

  • Accounts Payable processes
  • Procure-to-Pay processes
  • SAP or similar ERP systems
  • Microsoft Excel
  • Customer-service focused

Nice-to-have

  • Service desk experience
  • End-to-end finance workflows
  • Vendor reconciliations
  • Self-motivated
  • Additional language skills

Key Requirements

  • Degree in Finance, Accounting, Business Administration
  • Minimum 1 year experience
  • Strong written and spoken English (B2 or higher)
  • Experience using SAP or similar ERP systems
  • Good problem-solving skills
  • Customer-service focused

Work Rights

Not specified

Tailored Resume

Cover Letter