CUSTOMER SERVICE OFFICER [PPA2-001-02]

EQUE PTE. LTD.

Harbourfront Centre, Singapore
Minimum diploma qualification required
Experience with phone and live chat systems
Strong problem-solving and communication skills
The role serves as the friendly first point of contact for all customer enquiries across multiple digital channels

Job Summary

  • The role serves as the friendly first point of contact for all customer enquiries across multiple digital channels.
  • Employees are responsible for logging, managing, and resolving customer issues efficiently while maintaining high professional standards.
  • The position requires accurate processing of transactions and bookings with a strong eye for detail.

Matching Summary

Match Score: 85

The role serves as the friendly first point of contact for all customer enquiries across multiple digital channels.

Skills & Requirements

Must-have

  • Minimum Diploma qualification required
  • Experience with phone and live chat systems
  • Strong problem-solving and communication skills

Nice-to-have

  • Cheerful and patient customer-oriented attitude
  • Ability to thrive in fast-paced environments
  • Proactive follow-up and relationship building skills

Key Requirements

  • Minimum Diploma or higher education level
  • EA License Number 22C1278 compliance

Work Rights

Not specified

Tailored Resume

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