Stadium Representative

ASM Global

San Diego, California, USA
Guest issue resolution
Public safety oversight
Stadium layout knowledge
Oversee an assigned location or area of the Stadium and respond to any situations such as ticket issues, ADA relocations, guest complaints, etc

Job Summary

  • Oversee an assigned location or area of the Stadium and respond to any situations such as ticket issues, ADA relocations, guest complaints, etc.
  • Handle complaints, disturbances, or related problems with guests and staff when applicable.
  • Assist with Stadium set-up procedures; including checking assigned areas, checking elevators, delivering documents and equipment such as radios, tablets, 24/7 devices, etc.

Matching Summary

Oversee an assigned location or area of the Stadium and respond to any situations such as ticket issues, ADA relocations, guest complaints, etc.

Skills & Requirements

Must-have

  • Guest issue resolution
  • Public safety oversight
  • Stadium layout knowledge
  • Mobile ticketing assistance
  • Incident management system
  • Outdoor work in various weather

Nice-to-have

  • Welcoming and friendly guest interaction
  • Calm and respectful complaint handling
  • Proactive attitude
  • Team environment collaboration

Key Requirements

  • High School Diploma or equivalency
  • 1-2 years in-person customer service experience
  • Ability to stand for long periods
  • Ability to operate a tablet or laptop
  • Available for non-traditional hours

Work Rights

Not specified

Tailored Resume

Cover Letter