Customer Service Officer

KOMOSG PTE. LTD.

Singapore, Singapore
Not specified (assumed in-store based on job responsibilities)
Welcome customers warmly
Manage daily appointments
Handle customer enquiries
KOMOSG PTE. LTD. is seeking a Customer Service Officer to join their premium scalp and hair wellness brand in Singapore. The ideal candidate should possess strong customer service skills, a professional demeanor, and the ability to manage appointments and customer inquiries efficiently

Job Summary

  • This role is responsible for welcoming customers, managing appointments, and ensuring a smooth premium service experience.
  • The team supports sales conversion by introducing services and following up with customers to encourage repeat visits.
  • Candidates must be comfortable handling cashiering duties, updating CRM records, and working retail hours including weekends.

Matching Summary

Match Score: 85

KOMOSG PTE. LTD. is seeking a Customer Service Officer to join their premium scalp and hair wellness brand in Singapore. The ideal candidate should possess strong customer service skills, a professional demeanor, and the ability to manage appointments and customer inquiries efficiently.

Skills & Requirements

Must-have

  • Welcome customers warmly
  • Manage daily appointments
  • Handle customer enquiries
  • Process payments accurately
  • Work weekends and holidays

Nice-to-have

  • Pleasant personality
  • Well-groomed appearance
  • Mandarin speaking ability
  • Basic computer skills
  • Sales conversion experience

Key Requirements

  • Prior customer service experience preferred
  • Good communication skills in English
  • Able to work weekends and public holidays

Work Rights

Not specified

Tailored Resume

Cover Letter