Customer Service Team Member

The Good Guys

Greenfields, WA, Australia
Competitive remuneration; generous sales commissio...
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Cash handling and tendering transactions
Store multi-channel fulfilment
Telephone management and enquiries
** The Good Guys is seeking a Customer Service Team Member for their Greenfields, WA location. This role focuses on delivering exceptional customer service while contributing to store operations and sales growth in a diverse and fast-paced environment. **

Job Summary

  • The role is an integral member of the customer-facing team delivering store operations activities in support of a sales-focused culture.
  • Team members contribute to financial performance through effective inventory management and management of controllable expenses.
  • Employees receive access to exciting career opportunities, comprehensive training programs, and fantastic discounts across the JB Hi-Fi Group.

Matching Summary

Match Score: 75

** The Good Guys is seeking a Customer Service Team Member for their Greenfields, WA location. This role focuses on delivering exceptional customer service while contributing to store operations and sales growth in a diverse and fast-paced environment. **

Salary

Competitive remuneration; Generous sales commission and incentives; 12 weeks paid parental leave

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment
  • Telephone management and enquiries
  • Effective inventory management
  • Resolving customer complaints

Nice-to-have

  • Sales focused culture experience
  • Quality merchandising skills
  • Active participation in development
  • Diversity and inclusion mindset
  • Creativity and idea generation

Key Requirements

  • Customer focus competency
  • Ability to drive results under tough circumstances
  • Self-awareness for feedback and reflection

Work Rights

Not specified

Tailored Resume

Cover Letter