Bilingual Contact Center Representative, Canadian Banking, Easyline

TD Ameritrade

Montréal, Quebec, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Fully remote
Bilingual french and english proficiency
High school diploma or equivalent
Ability to multitask across multiple screens
TD Ameritrade is seeking a Bilingual Contact Center Representative for their Easyline division in Montréal, Quebec. The role focuses on delivering exceptional customer service to over 27 million clients while promoting personal growth and development within a supportive team environment

Job Summary

  • This role serves as the voice of TD, delivering legendary customer service by resolving inquiries and recommending products.
  • The position offers opportunities for growth through ongoing training, coaching support, and access to an online learning platform.
  • TD provides a competitive total rewards package including health benefits, retirement programs, and a culture focused on colleague well-being.

Matching Summary

Match Score: 85

TD Ameritrade is seeking a Bilingual Contact Center Representative for their Easyline division in Montréal, Quebec. The role focuses on delivering exceptional customer service to over 27 million clients while promoting personal growth and development within a supportive team environment.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Health, dental, vision, savings, retirement, paid time off

Skills & Requirements

Must-have

  • Bilingual French and English proficiency
  • High School Diploma or equivalent
  • Ability to multitask across multiple screens
  • Digital literacy with various devices
  • Compliance with regulatory guidelines

Nice-to-have

  • Experience in financial industry
  • Experience in service industries
  • Exceptional listening skills
  • Positive attitude in challenging situations
  • Team collaboration abilities

Key Requirements

  • High School Diploma or equivalent
  • Proficiency in French and English
  • NOC Code 14201 classification

Work Rights

Not specified

Tailored Resume

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