Customer Service Representative

Windy Hill Veterinary Hospital

Smyrna, GA, United States
Competitive pyy; performance bonuses available; no...
Part-time onsite
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Windy Hill Veterinary Hospital is seeking a part-time Client Service Representative to enhance their front-desk operations through effective client communication and support. The ideal candidate should possess excellent customer service skills and a compassionate approach, especially in a veterinary or healthcare environment

Job Summary

  • The role involves managing front-desk operations including scheduling appointments, handling communications, and processing billing for a AAHA-accredited veterinary hospital.
  • Candidates must demonstrate empathy when dealing with emotional clients while maintaining a calm and professional demeanor during triage inquiries.
  • The company offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits to support team member well-being.

Matching Summary

Match Score: 85

Windy Hill Veterinary Hospital is seeking a part-time Client Service Representative to enhance their front-desk operations through effective client communication and support. The ideal candidate should possess excellent customer service skills and a compassionate approach, especially in a veterinary or healthcare environment.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Greet clients warmly and professionally

Nice-to-have

  • Prior customer service experience in healthcare
  • Ability to handle upset or emotional clients
  • Strong organizational skills for multitasking
  • Basic proficiency with scheduling software
  • Desire to provide compassionate service

Key Requirements

  • High school diploma or equivalent work experience required
  • Must be able to lift up to 40 pounds independently
  • Excellent communication skills and strong desire for client-focused service

Work Rights

Not specified

Tailored Resume

Cover Letter