Senior Technical Support- Windows (l2)

Interactive Brokers

Hong Kong, Hong Kong, Hong Kong
Competitive salary; annual performance-based bonus...
On-site
Windows server 2012-2019 administration
Vmware horizon view app volumes support
Desktop virtualization (vdi) maintenance
This role requires maintaining and troubleshooting VMware VDI systems and Windows Desktops for a global financial services company

Job Summary

  • This role requires maintaining and troubleshooting VMware VDI systems and Windows Desktops for a global financial services company.
  • Candidates must have strong client service skills and the ability to work autonomously within a multi-national team.
  • The position offers competitive compensation including an annual performance-based bonus, stock grants, and excellent health benefits.

Matching Summary

This role requires maintaining and troubleshooting VMware VDI systems and Windows Desktops for a global financial services company.

Salary

Competitive Salary; Annual performance-based bonus and stock grant; Excellent health and welfare benefits

Skills & Requirements

Must-have

  • Windows Server 2012-2019 administration
  • VMware Horizon View App Volumes support
  • Desktop Virtualization (VDI) maintenance
  • Dell Desktop hardware troubleshooting
  • HP server hardware knowledge
  • Office 365 user management
  • TCP/IP subnetting and routing concepts

Nice-to-have

  • Patch management technologies experience
  • MDM solutions like MS Intune or Mobile Iron
  • PowerShell scripting capabilities
  • Active Directory and Group Policy in distributed environments

Key Requirements

  • 3 to 5 years of Windows Server experience
  • 5 to 10 years of Windows Desktop/Server support
  • 5 to 10 years in a global financial organization
  • Microsoft Certifications required within one year

Work Rights

Not specified

Tailored Resume

Cover Letter