Junior Customer Success Manager (eu)

Sumsub

Multiple Locations
Not specified; fair + transpyrent pyy benchmarked ...
**
Prior experience as customer success manager
Proficiency in google sheets and ms excel
Strong analytical skills and proactive approach
** Sumsub is seeking a Junior Customer Success Manager to enhance relationships with clients across various levels and ensure their success with the company’s verification platform. The ideal candidate should have experience in customer success or account management within the fintech or crypto sectors and be proficient in analytical tools. **

Job Summary

  • The role involves managing client relationships at technical, business, and product levels to ensure customer success.
  • Sumsub offers a remote-first culture with flexible working hours and extra time off including birthday holidays.
  • Candidates will collaborate with Sales, Product, and Legal teams while introducing new features and handling releases.

Matching Summary

Match Score: 75

** Sumsub is seeking a Junior Customer Success Manager to enhance relationships with clients across various levels and ensure their success with the company’s verification platform. The ideal candidate should have experience in customer success or account management within the fintech or crypto sectors and be proficient in analytical tools. **

Salary

Not specified; fair and transparent pay benchmarked to the market

Skills & Requirements

Must-have

  • Prior experience as Customer Success Manager
  • Proficiency in Google Sheets and MS Excel
  • Strong analytical skills and proactive approach
  • Advanced English language proficiency

Nice-to-have

  • Basic understanding of KYC processes
  • Experience in crypto, fintech, or payments spheres
  • Remote-first trust-based culture fit
  • Ability to collaborate across global teams

Key Requirements

  • Prior experience in Customer Success or Account Management
  • Experience in crypto, fintech, or payments industries preferred
  • Advanced English communication skills required

Work Rights

Not specified

Tailored Resume

Cover Letter