Retail Account Coordinator

Generac Power Systems Inc

Base: $21.32 - $29.85 ph; bonus/equity: not specif...
Proficiency in microsoft office suite
Strong attention to detail and accuracy
Experience with sap or erp systems
The role provides exceptional customer service to assigned retail and hardware channel accounts by responding promptly to inquiries

Job Summary

  • The role provides exceptional customer service to assigned retail and hardware channel accounts by responding promptly to inquiries.
  • The incumbent will process, audit, and maintain customer orders including complex or high-volume orders to ensure accuracy and on-time fulfillment.
  • The position requires acting as an SAP Super User within the functional area while collaborating with Sales, Supply Chain, and Finance teams.

Matching Summary

The role provides exceptional customer service to assigned retail and hardware channel accounts by responding promptly to inquiries.

Salary

Base: $21.32 - $29.85 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Proficiency in Microsoft Office Suite
  • Strong attention to detail and accuracy
  • Experience with SAP or ERP systems
  • Ability to collaborate across teams
  • Customer-focused mindset

Nice-to-have

  • Direct experience supporting retail channel customers
  • Intermediate to advanced Excel skills
  • Familiarity with EDI processes
  • Knowledge of retailer compliance programs
  • Experience in manufacturing environment

Key Requirements

  • Associate's degree in Business or equivalent experience
  • 1-2 years of relevant customer service or order management experience

Work Rights

Not specified

Tailored Resume

Cover Letter