Customer Banking Specialist - Emerald

CommBank

Emerald, Australia
Part-time, permanent, 35 hours per week, monday - friday from 8:45 am to 4:30 pm
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
CommBank is seeking a Customer Banking Specialist for their Emerald branch, offering a part-time, permanent position with a focus on delivering exceptional customer service. The role involves assisting customers with transactional banking needs, educating them on digital solutions, and promoting financial wellbeing

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • You will deliver a seamless experience by responding to customers’ transactional banking needs and conducting financial health checks to understand customers’ needs.
  • We’re interested in hearing from people who have a genuine passion for Customer Service and are looking to kick-start your career in Banking with this entry-level position.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Emerald branch, offering a part-time, permanent position with a focus on delivering exceptional customer service. The role involves assisting customers with transactional banking needs, educating them on digital solutions, and promoting financial wellbeing.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Educate on digital banking solutions
  • Follow bank processes and procedures
  • Handle enquiries and maintain accounts

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative culture
  • Holistic solutions for customers

Key Requirements

  • Entry-level position
  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter