Not specified (assumed to be hybrid based on company culture and operational needs).
Order management experience
Sales operations background
Project coordination skills
Zayo is seeking a Supervisor, Rejection Project Manager to manage a team focused on recovering rejected orders and ensuring efficient operations within a high-volume, SLA-driven environment. The ideal candidate should have experience in order management and team leadership, while the role offers competitive salary and benefits
Job Summary
This role is responsible for overseeing the day-to-day execution of rejected order recovery activities to ensure timely resolution and pipeline movement.
The Supervisor acts as a player-coach, providing daily direction to the team while stepping in to assist with order resolution during high-volume periods.
Zayo offers excellent benefits including health insurance, a 401(k) savings plan, and generous paid time off policies.
Matching Summary
Match Score: 85
Zayo is seeking a Supervisor, Rejection Project Manager to manage a team focused on recovering rejected orders and ensuring efficient operations within a high-volume, SLA-driven environment. The ideal candidate should have experience in order management and team leadership, while the role offers competitive salary and benefits.
Salary
Base: $59,800.00 - $92,000.00 USD/annually; Bonus/Equity: Discretionary annual incentive plan eligible for non-sales roles; Benefits: Health, Dental, Vision, 401(k), Paid Time Off
Skills & Requirements
Must-have
Order management experience
Sales operations background
Project coordination skills
Team leadership capabilities
Salesforce or CRM proficiency
High-volume SLA environment
Nice-to-have
Player-coach leadership style
Process improvement mindset
Cross-functional collaboration
Root cause analysis skills
Key Requirements
Bachelor's degree or equivalent experience
Minimum four years of experience in order management
Prior experience leading or mentoring team members preferred
Experience working in Salesforce or similar CRM systems