The Sr. Customer Service Rep. is responsible for order processing and related administrative activities, managing customer interactions to address inquiries, process sales orders, and resolve service issues
Job Summary
The Sr. Customer Service Rep. is responsible for order processing and related administrative activities, managing customer interactions to address inquiries, process sales orders, and resolve service issues.
You will join our Customer Support Team, reporting directly to the CAS Manager, and play a key role in delivering exceptional service that supports the growth of Beckman Coulter Diagnostics.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong, and all voices are heard.
Matching Summary
The Sr. Customer Service Rep. is responsible for order processing and related administrative activities, managing customer interactions to address inquiries, process sales orders, and resolve service issues.
Skills & Requirements
Must-have
SAP or ERP or Oracle order management
Microsoft Excel proficiency
English communication skills
Order processing and administrative activities
Customer interaction via phone and email
Nice-to-have
Fast-paced startup environment experience
Data analysis portfolio
Creative problem-solving skills
Active self-development
Continuous improvement mindset
Key Requirements
Minimum 3 years SAP/ERP/Oracle order management
Proficiency in Word, PowerPoint, Excel
Good English writing, reading, speaking, listening