Food & Beverage Assistant

Royal London

Plymouth, United Kingdom
Exceptional guest care
Address guest concerns promptly
Collaborate with colleagues
Offer exceptional guest care at all times and address guest concerns courteously and promptly to ensure their satisfaction

Job Summary

  • Offer exceptional guest care at all times and address guest concerns courteously and promptly to ensure their satisfaction.
  • Collaborate with colleagues in all departments to elevate the overall guest experience consistently and operate in a safe and orderly manner.
  • We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are.

Matching Summary

Offer exceptional guest care at all times and address guest concerns courteously and promptly to ensure their satisfaction.

Skills & Requirements

Must-have

  • Exceptional guest care
  • Address guest concerns promptly
  • Collaborate with colleagues
  • Operate safely and orderly
  • Adhere to company policies
  • Utilise relevant systems correctly

Nice-to-have

  • Genuine passion for guest moments
  • Positive approach to change
  • Pro-active hands-on approach
  • Empowered to work on initiative
  • Friendly team player
  • Confident communicator
  • Engaged with hotel initiatives

Key Requirements

  • Fulfilment of job skills checklist
  • Achieving agreed KPIs
  • Customer satisfaction scores

Work Rights

Not specified

Tailored Resume

Cover Letter