The role involves processing reservation requests via phone, email, and online platforms while ensuring high service standards
Job Summary
The role involves processing reservation requests via phone, email, and online platforms while ensuring high service standards.
The hotel offers benefits such as two consecutive days off, employer-covered health insurance, 75% public transport coverage, and a work uniform provided and maintained by the hotel.
Pullman Lyon fosters an innovative environment focused on digital tools and teamwork to create a seamless and personalized customer experience.
Matching Summary
The role involves processing reservation requests via phone, email, and online platforms while ensuring high service standards.
Skills & Requirements
Must-have
Reservation management using Opéra
Customer service orientation
Communication with operational teams
Digital tools and technology usage
Fluent in English
Nice-to-have
Team spirit and collaboration
Motivated and eager to learn
Organized and detail-oriented
Key Requirements
Apprenticeship starting September 2026
Proficiency in English
Experience or interest in hotel reservation management