Scheduler - Lv Craig Family Med Cl - Full Time 10 Hour Rotating Shift (non-exempt) (non-union)

uscdirectory.usc.edu

Los Angeles, California, US
$21.00 – $29.77 ph
Patient appointment scheduling
Customer service experience
Medical terminology understanding
The Scheduler performs clerical and communication functions in the department/clinic, scheduling patient appointments and providing courteous reception

Job Summary

  • The Scheduler performs clerical and communication functions in the department/clinic, scheduling patient appointments and providing courteous reception.
  • This position demonstrates excellent customer services techniques, meets and greets patients, answers patient calls, and schedules patients for appointments.
  • Acts as the positive “face” of the Health Center as the main point of contact for participants and families, supporting center operations by greeting and checking in patients.

Matching Summary

The Scheduler performs clerical and communication functions in the department/clinic, scheduling patient appointments and providing courteous reception.

Salary

$21.00 – $29.77 per hour

Skills & Requirements

Must-have

  • Patient appointment scheduling
  • Customer service experience
  • Medical terminology understanding
  • Electronic medical record use
  • Patient registration and insurance verification

Nice-to-have

  • Advocate/liaison for patients
  • Handling upset patients
  • Care coordination duties

Key Requirements

  • High school or equivalent
  • One (1) year customer service experience
  • Fire Life Safety Training (LA City)

Work Rights

Not specified

Tailored Resume

Cover Letter