Customer Success Manager - Adaptive Planning

unioncr.uk

San Francisco, CA, USA
Base: $107,000 usd - $160,400 usd; bonus/equity: n...
Fully remote
3+ years of csm experience
2+ years with change management
Experience with salesforce and gainsight
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will support customers through regular checkpoints to drive value, adoption, and retention.
  • The role offers the trust to take risks and the tools to grow within a supportive company culture.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $107,000 USD - $160,400 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years of CSM experience
  • 2+ years with change management
  • Experience with Salesforce and Gainsight

Nice-to-have

  • Strong executive communication skills
  • Ability to manage ambiguity
  • Collaborative relationship building

Key Requirements

  • Bachelor's degree or equivalent experience
  • Proven account management experience
  • 3+ years of collaboration with executive-level customers

Work Rights

Not specified

Tailored Resume

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