Customer Success Manager - Vietnam

Salesforce

Bangkok, Thailand
Not specified; not specified; not specified
Hybrid (3 days onsite per week)
Fluent vietnamese language skills mandatory
Salesforce certified administrator required
3+ years customer success or saas experience
Salesforce is seeking a Customer Success Manager for their Bangkok office, specifically targeting candidates who are fluent in Vietnamese. The role involves ensuring high-value customers achieve significant returns on their investments with Salesforce's platform through strategic advisory and relationship management

Job Summary

  • The Customer Success Manager serves as a trusted advisor and extension of the customer's workforce to ensure significant return on investment.
  • This role requires leveraging AI agents for automating routine tasks such as meeting summaries and health monitoring while maintaining human oversight.
  • Candidates must possess fluent Vietnamese language skills and be based in Bangkok with an openness to relocation.

Matching Summary

Match Score: 85

Salesforce is seeking a Customer Success Manager for their Bangkok office, specifically targeting candidates who are fluent in Vietnamese. The role involves ensuring high-value customers achieve significant returns on their investments with Salesforce's platform through strategic advisory and relationship management.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Fluent Vietnamese language skills mandatory
  • Salesforce Certified Administrator required
  • 3+ years Customer Success or SaaS experience
  • Proficiency in Sales Cloud features and automation
  • Ability to drive C-level stakeholder relationships

Nice-to-have

  • Experience with Einstein Lead Scoring and Opportunity Insights
  • Sales Cloud Consultant certification preferred
  • Background in prompt engineering basics
  • Knowledge of marketing automation integrations
  • Proactive approach to continuous learning and growth

Key Requirements

  • Vietnamese Language skills mandatory
  • Salesforce Certified Administrator (or within 90 days)
  • 3+ years relevant industry expertise in Customer Success
  • Strong consulting skills for C-level conversations
  • Working knowledge of core Sales Cloud features

Work Rights

Not specified

Tailored Resume

Cover Letter