Auxiliar De Reservaciones

AccorHotels

Cancun, Mexico
On-site
Handle reservation requests
Manage daily availability
Track payments and cancellations
This position will play a key role in launching two new brands with refreshed brand identities to the market in 2026

Job Summary

  • This position will play a key role in launching two new brands with refreshed brand identities to the market in 2026.
  • Handle reservation requests via phone, email, messaging, and digital channels, providing clear information about rooms, rates, promotions, services, and policies.
  • Assist with occupancy reports, pick-up times, cancellations, and basic forecasts.

Matching Summary

This position will play a key role in launching two new brands with refreshed brand identities to the market in 2026.

Skills & Requirements

Must-have

  • Handle reservation requests
  • Manage daily availability
  • Track payments and cancellations
  • Promote direct sales
  • Fluent in English
  • Proficient in PMS and OTA extranets

Nice-to-have

  • Excellent communication skills
  • Sales and upselling focus
  • Organization and attention to detail
  • Problem-solving skills

Key Requirements

  • Fluent in spoken and written English
  • Digital proficiency in PMS, OTA extranets, email, Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

Cover Letter